Privacy Policy
Last updated: 16 February 2026
1. Introduction
Consystence Pty Ltd ("Consystence", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website consystence.com and use our platform services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal data: Name, email address, company name, job title, and phone number that you voluntarily provide when requesting a demo or contacting us.
- Usage data: Information about how you interact with our website and platform, including IP address, browser type, pages visited, and time spent on pages.
- Device data: Information about the device you use to access our services, including hardware model, operating system, and unique device identifiers.
- Telemetry data: Operational data from connected industrial equipment processed through our platform on behalf of our customers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform services
- Respond to demo requests and customer inquiries
- Send administrative information, updates, and security alerts
- Improve and personalise our services
- Analyse usage patterns and trends
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with third parties only in the following circumstances:
- Service providers: Third-party vendors who assist us in operating our platform (hosting, analytics, email delivery).
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Under applicable privacy laws (including the Australian Privacy Act 1988), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent at any time
8. Cookies
We use essential cookies to ensure our website functions correctly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: